SHIPPING & DELIVERY POLICY

At Jes Wellis, we carefully oversee every step of your order until it is handed over to the courier.

Purchases made on jeswellis.com are produced specially for you and are dispatched within 1–5 business days following the order date.
Delivery is completed within 1–3 business days, depending on the operational timelines of our contracted shipping partner.
While unforeseen delays such as weather conditions or logistical disruptions may affect delivery times, we remain committed to supporting you throughout the process.

All updates regarding your order are sent directly to your email.
If you have a registered account, you may track your order through your JW Account page.
For guest purchases, you can check your email notifications or contact our Customer Service team at +90 533 025 56 16 for assistance.

If you wish to request a return or exchange, please refer to our Return & Exchange Policy.

Your satisfaction is always our priority, and we are here to assist you at every stage of your delivery experience.